“Accella staff provides the type of accessibility and support to help make us more successful.”
The Company: Pro Track and Tennis, Inc. is a family-owned business based out of Omaha, Nebraska. Owner Lance Laurent has been active in the track and tennis court resurfacing industry for more than 20 years, and proudly began Pro Track and Tennis, Inc. in 2005. Lance has extensive knowledge of the sports surfacing industry and has personally installed more than 400 running tracks and just as many court surfaces.
The Challenge: Dealing with the unpredictability of weather and the job site is one of our biggest challenges. In this business you can’t work when it’s raining, and heat and humidity can pose issues during the curing process. You don’t want your materials to set too quickly (which is contingent upon the climate conditions on-site), and if there’s any irregularity in the asphalt planarity, our contractors have to take extra care to ensure even installation of the system. Each job is a little different, so preparing our contractors to deliver a consistent end product every time, despite varying conditions, poses a real challenge.
The Solution: A key element in enabling our contractors to overcome this challenge is consistency. In other various products we’ve used, the same products can perform differently from one job to another. Our two lead track installers, who each have more than 20 years experience, are very happy with the Accella products. They are the ones handling the product day-in and day-out, and I’ve only heard positive feedback from them. They specifically like the structural spray because it consistently delivers excellent coverage. What’s important to me is that the products are competitively priced and that my contractors are familiar and successful with the product. Anything that causes problems in the field can slow you down and cost you money. If something doesn’t go as planned, the provided support is very important, and Accella staff provides the type of accessibility and support to help make us more successful.